The Fire Company and all of its representatives are committed to quality customer service. Your first port of call for all enquiries is your local retailer, who you can find through our Where to buy function, if you need some help finding your local retailer, please feel free to contact your local distributor.

The EcoSmart™ head office is located in Sydney, Australia and our team are available as a support to our distributors and retailers around the world. At The Fire Company we welcome your comments, suggestions and questions. If we can help in any way, please feel free to contact us.