About ecosmart
Frequently Asked Questions
QUESTIONS ABOUT THE FIRE
What are EcoSmart™ Fires?
Can you extinguish the fireplace before the fuel has all burnt
How do you light the fire?
Has the product been tested and is it safe to use?
Can you control the amount of heat?
How many styles of EcoSmart™ Fires can I choose from
Will the fireplace heat up the room?
How are EcoSmart™ Fires different?
Are EcoSmart™ Fires easy to install?
How long does it take to assemble?
Can EcoSmart™ Fires be installed everywhere?
How much fuel does the Burner hold?
Can someone come to my home to install it for me?
Can I use my existing fireplace?
How do I clean the EcoSmart™ Burner?
QUESTIONS ABOUT THE FUEL
Where do I get Denatured Ethanol?
How long will Denatured Ethanol burn for?
Is Denatured Ethanol environmentally friendly?
What is Denatured Ethanol?
How much does it cost to run?
What are the emissions when burning Denatured Ethanol?
How do you store Denatured Ethanol?
Does it smell?
The EcoSmart™ Fire is a new, innovative style of open fireplace. It is environmentally friendly, aesthetically appealing, efficient and cost effective. The modular design means it is versatile enough to fit into a wide range of architectural environments. Whether installed in a loft, studio, apartment, terrace house or freestanding home, the EcoSmart™ Fire provides the 'primal' warmth and comfort of fire while enhancing the contemporary aesthetics of today's living environments.
Return to QuestionsYes, you can turn your fire off at any given time even before the fuel has run out. It is recommended however, that you leave it to burn until it runs out. The shut off mechanism is there for security and safety for those times when you need to leave the house as it s not safe to leave a fire unattended.
Return to QuestionsOur Instruction Manual that accompanies the product outlines everything you need to know to operate the EcoSmart™ Fire safely and efficiently. Lighting the EcoSmart™ Fire is as simple as dip, ignite, dip – just follow the instructions and seconds later you can enjoy a healthy, warm flame.
Denatured Ethanol burns a stationary flame and does not spit out sparks, emit dusty soot, smoke or release harmful exhaust gases. The life of the fire is determined by the amount of fuel in the EcoSmart™ Burner, and once it has burnt, there is nothing to clean or clear. The fire is out, ready for you to restart at your leisure when cooled.
Return to QuestionsMixing fire, dangerous goods and human beings is a serious business, and something we take very seriously.
As one of the first brands of “Unvented alcohol fuel burning decorative appliances” in what is now a vastly competitive global market, our award winning collection continues to set benchmarks in many arenas - from the quality of manufacturing, to the operational system and built in safety features, through to the certification achieved from various testing bodies around the world, the EcoSmart™ Fire is ever at the forefront of design, technology and safety. For an outline of certifications achieved go to the "About the fireplaces" section and select "Why EcoSmart".
Return to QuestionsThe fuel is housed in a stainless steel burner chassis. You can turn it on and off as desired and control the intensity of the flame through its built-in regulatory mechanism. This feature means you can manipulate the amount of heat being generated and the quantity of fuel used. The life of the fire is determined by the amount of fuel in the burner. Once the fuel is burnt there is nothing to clean or clear.
Return to QuestionsThe EcoSmart™ Fire Collection is quite extensive, from burner kits, zero clearance fireboxes, designer portable pieces of furniture and grate inserts, there is a fireplace solution for just about any architectural environment. Our burner kit in essence provides a ‘clean canvas’ to enable a tailored solution to be created.
Return to QuestionsYou can expect the EcoSmart™ Fire to heat over 35 sqm of living space quite easily.
The EcoSmart™ Fire is efficient because it is flueless which means all the heat stays in the room rather than most of it being flued outside as residual emissions.
EcoSmart™ Fires are not only a beautiful addition to your home and a perfect lifestyle feature, their thermal input is 14 Mj/h – 13,000 BTU – 3.5 Kw/h – that’s equivalent to 2 electric heaters. You can expect it to heat over 35 sqm of living space quite easily.
Return to QuestionsEcoSmart™ Fires incorporate smart technology, visionary design, superior materials, safety, quality manufacturing - and they continue to set international benchmarks.
Always original and avant garde, EcoSmart™ Fires are distinguished by their clever and inspired designs.
EcoSmart™ Fires offer unprecedented versatility. There’s no need to compromise. Distinctive fireplaces can be designed in a way to suit many unique architectural surrounds.
Unlike traditional fireplaces indeed, EcoSmart™ Fires do not require any form of permanent fixture or fitting, such as a flue, ventilation or a permanent connection for fuel delivery. The EcoSmart™ Fires burn clean and do not require any heavy maintenance work as with gas or wood fire.
They are very user friendly and are specifically engineered with maximum safety and fuel efficiency in mind. It takes just seconds to start generating heat almost instantaneously through an open flame fuelled by an environmentally friendly renewable energy commonly known as Denatured Ethanol.
Return to QuestionsEcoSmart™ Fires are designed to be easy to operate and easy to install. Without the need for a flue or pipe connection, EcoSmart™ Fires are extremely flexible and can be incorporated at any stage of your interior decorating, renovating or building works.
For detailed specifications please contact your local distributor.
Return to QuestionsThere is virtually no assembly. Our Designer and
Return to QuestionsAlmost everywhere! EcoSmart™ Fires cannot be installed into bathrooms or rooms that are less than 70m3 [2472ft3] per burner. For all other installations you must comply with our compulsory clearances and installation instructions.
Approval from building authorities may be required prior to installation in your area. Please make sure you contact appropriate parties before installing your EcoSmart™ Fire.
Return to QuestionsReturn to QuestionsOur products are designed to be easily installed.
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Return to QuestionsOnce all of the fuel has been burnt and the Burner is cool, you can run hot tap water through it for a few minutes to remove any traces of the Denatured Ethanol.
It is normal for stainless steel to become discoloured over time when it is exposed to constant heat.
Return to QuestionsYou can purchase Denatured Ethanol in standard packaging of 1, 2, 4 and 20 litres from Supermarkets, Hardware Stores, Petrol Stations, and Corner Shops.
Contact The Fire Company for more information on 02 9997 3050 and ask about our fuel supply service in your area.
Return to QuestionsIn general 5 Litres OR 11⁄4 Gal of fuel would last from 7 hours on MAX and up to 20 hours on MIN setting.
Return to QuestionsDenatured Ethanol is classed as being easily biodegradable; miscible in water and when it burns the residual emission is carbon dioxide and water steam. It is completely composed of biological products resulting in a neutral ecological balance.
Some fuels are better than others, it’s important to source information on the best fuel in your area you’re your local retailer/distributor.
Return to QuestionsEthanol is an absolute alcohol, produced by the fermentation of sugars originating from agricultural and forestry products; mainly sugarcane, potatoes, bananas, beetroot and recently from cereals such as wheat. In accordance with various global regulations Ethanol (100% alcohol) cannot be sold in its purest form to avoid human consumption. Ethanol producers de-nature ethanol with various substances for re-sale purposes and it is then called Denatured Ethanol.
Return to QuestionsThe cost of 1 litre of Denatured Ethanol varies depending on place and quantity of purchase. On average you look at AU$2.50 per litre so if you are running your fire on medium and on 2 litres, this is a cost equivalent to having a couple of cappuccinos each evening!
Return to QuestionsThe result of combustion of Denatured Ethanol is water, steam and carbon dioxide. The ratio of CO/CO2 passes standards for flue less gas fireplaces and the amount of Carbon Monoxide is negligible.
Return to QuestionsDenatured Ethanol is classified as a Flammable Liquid Class 3, PG II and is regulated by various standards around the world. You must familiarise yourself and comply with these regulations in order to safely and legally store, handle, decant and use this fuel.
Return to QuestionsThere is no smell whilst the EcoSmart™ Fire is burning. There is a slight smell once the flame is extinguished – similar to when you blow out a candle. The smell will soon dissipate into the air.
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