About the Fires

• Smart Fires
• Why EcoSmart
• Standards Testing & Safety
• Tax Credits for Energy Efficiency

About the Fuel

• What is The Fuel
• Efficiency
• Ventilation
• Storage and Handling
• Where to Buy

About the Designers

• Marc Philipp Veenendaal
• Paul Cohen
• Joseph Licciardi
• John Dimopoulos

FAQ's

• Questions About the Fire
• Questions About the Fuel

Why EcoSmart

Mixing fire, dangerous goods and human beings is a serious business, and something we take very seriously.

As one of the first brands of “Unvented alcohol fuel burning decorative appliances” in what is now a vastly competitive global market, our award winning collection continues to set benchmarks in many arenas - from the quality of manufacturing, to the operational system and built in safety features, through to the certification achieved from various testing bodies around the world, the EcoSmart™ Fire is ever at the forefront of design, technology and safety.

Standards, Testing & Safety

For more information on Standards, Testing and Safety click here

Quality of Manufacture

Every single part of the EcoSmart™ Burner is made of stainless steel – it looks great, is very strong and will last you a lifetime. The predominant sheet metal design is computer cut and folded for accurate and easy assembly. This manufacturing technology guarantees each product is the same quality. The EcoSmart™ Burner is designed and manufactured by The Fire Company Pty Ltd with an ISO9001:2000 accredited manufacturer.

All stone, joinery, glass and other material that make up each model are also manufactured by very reputable and successful companies who focus on quality and consistency.

Operational System

The EcoSmart™ Fire is accompanied by an operational system that ensures the safe operation of the product. Every aspect from decanting the fuel, lighting the flame, regulating the flame to extinguishing the flame has been thought through and accessorized in order to control the method of operation.

Research and Development

The team behind The Fire Company continually undertakes research of its product, the marketplace, client and consumer requirements, and invests much of its income into extensive business development. The result is an everevolving product which is at the forefront of design and a company that is dedicated to building solidfoundations its customers can rely on.

Warranty

The EcoSmart™ Fire comes with a full two year warranty from date of purchase on all stainless steel parts. One year warranty on the apparatus and electronics. (Stone chipping, painting scratches and general scratches are not covered by Warranty)

Your EcoSmart™ Fire is covered by a transferable limited warranty and a solid service and support network should you need it. At The Fire Company Pty Ltd, we believe in supplying you with the best, most user friendly fireplace and providing you with the means to keep it that way.

World Wide Insurance

The Fire Company has extensive world-wide insurance which means that should an unfortunate event arise, we have everyone’s best interest in mind and the coverage to compensate if deemed responsible for the event.

Fuel Supply

The Fire Company promotes the use of commercially available fuel brands, not just its own brand, leaving you with the largest amount of choice and availability for fuelling your fire. Whilst a supply chain is established in many countries, we owe it to our customers to ensure that your product isn’t dependent on an exclusive fuel supplier which locks you into higher costs and inconvenient waiting times.

NOTE: Some fuels are better than others, it’s important to source information on the best fuel in your area from your local retailer / distributor.

Patents, Trademarks and Design Registrations

The Fire Company has invested significant funds in IP protection and will take all necessary steps to protect its innovative designs and market positioning.